Privacy Policy
Last updated: June 2026
At The Opal Stories, we respect your privacy and are committed to protecting any personal information you share with us.
About Us
The Opal Stories is a creative studio based in the Lake District, Cumbria, specialising in thoughtfully crafted design, semi-bespoke wedding stationery, personalised creative projects, and curated gifts.
Information We Collect
We may collect personal information that you voluntarily provide when you:
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Contact us through our website, email, or social media
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Submit an enquiry about our services or products
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Sign up to receive updates or newsletters (at a later date)
This information may include your name, email address, phone number, postal address, and any details you choose to share with us.
How We Use Your Information
We use your information to:
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Respond to enquiries and provide our services
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Process orders and communicate about projects
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Improve our website and customer experience
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Meet legal or regulatory obligations where required
We will never sell your personal information to third parties.
How We Store Your Information
We take reasonable steps to keep your information secure and only retain it for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.
Cookies
Our website may use basic cookies to help improve functionality and understand how visitors use the site. You can control or disable cookies through your browser settings.
Third-Party Services
We may use trusted third-party providers, such as website hosting, email services, or payment processors, to help operate our business. These providers only receive the information necessary to perform their services.
Your Rights
Under UK data protection law, you have the right to:
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Request access to the personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your personal information where appropriate
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Withdraw consent for marketing communications at any time
Your Rights
Under UK data protection law, you have the right to:
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Request access to the personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your personal information where appropriate
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Withdraw consent for marketing communications at any time
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.